OUR STORES

VISIT OUR NEW
STORE IN LAHORE

4th Floor, Golden Plaza, Shah Alam Market, Lahore, Punjab, Pakistan

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! At BBags, we ensure that all product images accurately represent the bags you receive. Our photos are taken with high-quality lighting to showcase every detail, so you can shop with confidence. However, slight variations may occur due to lighting and screen resolution differences. If you have any concerns, feel free to contact our support team

Where can I view my sales receipt?

Once your order is placed, you will receive a confirmation email with your sales receipt attached. You can also access your receipt by logging into your BBags account and navigating to the “Order History” section. If you need further assistance, feel free to contact our support team.

How can I return an item?

At BBags, we want you to love your purchase! If you’re not satisfied, you can return your item within [X] days of delivery. Simply follow these steps:

  1. Check Eligibility – The item must be unused, in its original packaging, and with all tags attached.
  2. Initiate a Return – Visit the “Returns” section in your BBags account or contact our customer support.
  3. Ship the Item – Pack the product securely and send it to our return address. A return label may be provided if applicable.
  4. Receive Your Refund – Once we receive and inspect the item, we’ll process your refund or exchange.

For more details, visit our Return Policy page or reach out to our support team.

Will you restock items indicated as “out of stock?”

We strive to keep our best-selling items available at all times! If a product is marked as “out of stock,” it may be restocked soon.

  • You can sign up for restock notifications on the product page to get an alert when it’s back.
  • Some items may be limited edition or discontinued, so feel free to reach out to our customer support for more details.

Where can I ship my order?

We currently offer shipping to a variety of locations worldwide!

  • Domestic Shipping: We deliver across Pakistan with multiple shipping options available at checkout.
  • Restrictions: Some locations may have shipping restrictions. If you’re unsure, please check with our customer support team.

FOR COMPLAINTS & QUERIES

Live Customer Support:

Complaint No: +923020090008

WhatsApp : +92 3167230072

Email : bbagsofficial05@gmail.com